Terms of Service

We collect and process personal data provided to us by users of our website and services. This document describes what data we gather, how we use it, who we share it with, and the rights users have over their data.

User Data We Collect

We collect only the minimum information required to deliver our services. This includes:

• Name, email address, phone number: Used to create a user account, and contact users about their treatment or account. We do not share this information with third parties without permission.


• Technical data: Information like browser type, operating system, IP address, and timestamp. We use this data only to improve and secure our services.


• Health information: We do not collect or process any health data or medical records of users through our website and services.

Use of Personal Data

The information we gather is used exclusively to:

• Communicate with users about their prescribed treatment, as approved by our qualified practitioners.


• Inform users about important account or service updates through email or phone.


• Produce non-identifiable, aggregated data about general user trends to enhance our services. No personal data is revealed.


• Debug, improve, and secure our website and services against issues or attacks.

We do not sell or rent personal data to third parties, or allow third parties to contact users without explicit permission. The privacy and security of user data is our top priority.

Data Sharing and Storage

Personal data may be shared with trusted third party service providers that perform services on our behalf. These partners adhere to strict data privacy policies and we forbid use of data for other purposes without consent.

Some examples include:

• Cloud storage/server providers


• Email communication providers


• SMS communication providers

Data shared is limited to the minimum required for the third party to perform their designated service.

We store all personal data on secure cloud servers, protected by industry-standard encryption protocols. Access is limited to key personnel through strict access controls.

User Rights

As a user of our services, you have the right to:

• Access, update, or delete the personal data held about you


• Revoke consent for data collection, use or sharing


• Obtain details on what data we have, why we have it, who we share it with, and how long we store it


• Have your data provided to you in a standard, machinable format so you may reuse it in other services

To make a request regarding your personal data, please contact our Data Protection Officer at dpo@.

Changes to this Privacy Policy

We may occasionally make changes to this Privacy Policy to reflect updates in our services, data handling processes, legal/regulatory requirements and other operational changes.

The latest version will always be posted on our website with an updated revision date. Any major changes will also be communicated through the website or via email.

This privacy policy was last updated on *

Please check this page periodically for updates.